Terms & Conditions

December 2024 Promotion: New Members 

Terms & Conditions

December 2024 Promotion: New Members 

Our December 2024 Promotion (Promotion) is designed to help you become part of Plico’s growing community and create a greater impact at a household and local community level and help tackle climate change, which impacts us all.    

Plico will offer you a discounted weekly instalment (utilising the Federal Government’s Household Energy Upgrade Fund (HEUF)) if you sign your contract within the allocated timeframe, a Successful Installation of a solar and/or battery system at your home and otherwise satisfy the eligibility criteria specified in these terms and conditions as follows.    

By indicating that You wish to participate in the Promotion as indicated in the terms and conditions, You accept and agree to be bound by these terms and conditions at all times.   

December 2024 Promotion Terms & Conditions

1.1. Plico, us, our, we: Starling Energy Group Pty Ltd trading as Plico Energy.    

1.2  Discounted Weekly Instalment: means a reduction of up to $2,000 (Energy Optimiser 20 on an upfront purchase) or a reduction in the advertised weekly instalment prices for all Plico systems, up to the value of $4.91 per week (Energy Optimiser 20 system on a 12 year contract). 

1.3  VPPSA: a Virtual Power Plant Services Agreement made between Plico and its customers, in the form used by Plico from time to time.   

1.4  You: the person responding to or indicating an interest in the Promotion.   

1.5  Successful Installation: where an approved Qualifying Product has been fully installed and is operational at Your designated property in accordance with Plico’s policies, procedures and protocols. 

1.6   A Qualifying Product: All Plico Energy systems. 

2. Eligibility Criteria 

2.1  Plico may offer you a discounted weekly instalment in accordance with these terms and conditions if:  

2.1.1  You sign a VPPSA before 15 December 2024, and you are one of the first 25 members to sign the contract since the Promotion’s launch (27/11/2024);   

2.1.2  You and Your designated property satisfy Plico’s conditions, criteria and requirements for entering into and receiving services under a VPPSA, including credit checks and title-deed checks;  

2.1.3  Your application relating to the installation of the Qualifying Product is approved by Synergy;  

2.1.4  Your application relating to the installation of the Qualifying Product is approved by Western Power;  

2.1.5  You and Your designated property satisfy all conditions to the installation of a Qualifying Product at Your designated property;  

2.1.6  Your installation of the Plico system is completed within 6 months of the signing date of your VPPSA;   

2.1.7  A Successful Installation of a Qualifying Product occurs at Your designated property.  

2.2 The offer is limited to three systems per Member. 

2.3  Plico may in its sole and absolute discretion make a final determination as to whether the criteria above are satisfied and whether or not You are eligible for this promotion.  

3.1  By participating in the Promotion, You consent to Plico and its related parties or affiliates using personal information (as defined in the Privacy Act 1988 (Cth)) provided by You in connection with the Promotion for the purposes of facilitating the conduct of the Promotion, including to third parties involved in the promotion and any relevant authorities. In addition to any use that may be outlined in Plico’s Privacy Policy, Plico and its related parties or affiliates may, unless otherwise advised, use the private information for promotional, marketing, publicity, research purposes, including sending electronic messages or telephoning You. Plico Privacy Policy is available here.   

3.2  The award of the Discounted Weekly Instalment is conditional on the eligibility criteria set out above. Plico makes no representation or guarantees that a Discounted Weekly Instalment will be available, and You should not enter into any negotiations or contract in the expectation of receiving the benefit of a Discounted Weekly Instalment, waived membership or other offer, or in reliance on any representation made by anyone other than Plico. 

3.3  This offer is not valid in conjunction with any other Plico offer (including referrals).     

3.4  Plico may cancel or amend these terms at any time on giving reasonable notice, at its sole discretion. Any amended terms and conditions will be made available on the Plico website.   

3.5  These terms and conditions are governed by the laws of Western Australia.  

4. Limitation of Liability 

4.1 General Limitations: To the fullest extent permitted by applicable law, Plico Energy, its affiliates, officers, directors, employees, agents, suppliers, or licensors (collectively, "Plico Parties") shall not be liable for any (i) indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses; (ii) any damage, loss or injury resulting from hacking, tampering, or other unauthorized access or use of the promotion or your account or the information contained therein. 

4.2  Specific Limitations: Plico Parties are not responsible for any loss or damage that results from the failure to comply with these terms and conditions or from any technical malfunctions, administrative decisions, or decisions made in Plico's discretion regarding the conduct of the promotion, including the interpretation of these terms. 

4.3  Cap on Liability: In no event shall the aggregate liability of Plico Parties arising out of or related to your participation in the promotion exceed the greater of one hundred dollars ($100) or the amount you have paid to Plico directly associated with the promotion in question. 

4.4  Liability Exceptions: Nothing in these terms and conditions is intended to exclude or limit any condition, warranty, right, or liability which may not be lawfully excluded or limited. Therefore, some of the exclusions or limitations set forth in these terms may not apply to you if the laws of your country, state, or jurisdiction do not allow for such exclusions or limitations.